Important
Desert Financial will never ask for your username, password or verification code in a text, email or phone call.
When in doubt, hang up the phone and call us at (602) 433-7000.
The Federal Trade Commission has reported a recent surge in fraud from phishing.
Phishing occurs when a scammer calls you or sends you a text or an email that looks like it’s from a legitimate source, asking you to click on a link, download an attachment or provide sensitive information. Here are examples of phishing texts that look like they are from us. These are scams and were not sent by Desert Financial.
Important
Desert Financial will never ask for your username, password or verification code in a text, email or phone call.
When in doubt, hang up the phone and call us at (602) 433-7000.
We won’t text you
5 Quick Tips for Safe Email Etiquette
What can you do to protect your online identity?
While you may be able to get your money back in the event of fraudulent transactions on your account, many creditors will not reimburse the transactions if you give your financial information to a scammer.
- Visit our sites directly or use our mobile app. Be wary of suspicious links or emails.
- Create unique digital passwords for important sites and do not enter them into unknown sites.
- Enable mandatory multifactor authentication on important accounts using one-time numeric PIN codes. Protect these codes and do not provide them to anyone.
- Automatically apply security patches to all devices including cable modems and home Wi-Fi routers.
When to act
If you suspect you have clicked on a fraudulent message, please contact us right away at (602) 433-7000. If you would like to report a fraudulent message, please forward directly to emailfraud@desertfinancial.com.
Our points of contact to report loss and fraud can also be found at our contact webpage.
