Wires and Transfers Frequently Asked Questions

What options do I have for submitting a wire request?

Visit any Desert Financial branch to initiate a wire.

I am expecting an incoming wire; when will it be posted?

Incoming wires are posted approximately 30 minutes from receipt and can be received on business days from 9 a.m. to 3 p.m.

What are standard wire time frames?

Domestic Wires

1:00 pm is the cut-off time for sending a Domestic Wire. Any Domestic Wire request received after 1:00 pm will be processed the following business day, Monday through Friday.

International Funds Transfers

International Funds Transfers include Wires and Direct Credits. The Direct Credit product is available to Consumer accounts only. Business accounts cannot use the Direct Credit product.

How long does an International Funds Transfer take?

The Credit Union cannot guarantee the timeliness or receipt of funds sent internationally.

ACH and Transfers

How can I dispute or stop an ACH transaction?

Visit any Desert Financial branch or contact Member Experience Center (602) 433-7000 for details.

Do I need to cancel my automatic transfer after my loan is paid off?

No action is required, as a payment will not be made to a loan with a zero balance. If the transfer is set up to come from a different financial institution, please stop by your local branch to cancel the transfer.

Can I set up a payment to my Desert Financial loan from my checking account at another financial institution?

Yes, visit any Desert Financial branch or contact Member Experience Center (602) 433-7000 for details.

Can I have money from my Desert Financial account deposited automatically at another financial institution?

Yes. An ACH electronic withdrawal can be set up by the other financial institution to automatically withdrawal funds from your Desert Financial account, you may choose to mail a check, or you may set up a payment to the other account via Bill Pay in Online Banking.