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Important
Desert Financial will never ask for your username, password or verification code in a text, email or phone call.
When in doubt, hang up the phone and call us at (602) 433-7000.
How to detect scams and prevent fraud
Protect your finances and information from fraudsters.
Learn moreDouble-check that text
We only send multi-factor authentication codes to verify your identity. We will not request personal information in a text message. Attackers may text you from local area codes with links similar to ours. What should you do if you receive a fraudulent text?
Don’t click on any links within the text.
Call us at (602) 433-7000
Send a copy to emailfraud@desertfinancial.com.
If Desert Financial ever texts you a multi-factor authentication code, it’s important you don’t share it with anyone. Fraudsters could use it to try to access your accounts.
The Federal Trade Commission has reported a recent surge in fraud from phishing.
Phishing occurs when a scammer calls you or sends you a text or an email that looks like it’s from a legitimate source, asking you to click on a link, download an attachment or provide sensitive information. Here are examples of phishing texts that look like they are from us. These are scams and were not sent by Desert Financial.
Types of scams to look out for
Government impersonation
Get a call about money you owe on your “student loan” or “back taxes”? It could be a scam.
Learn more Digital-age scams
Technology like generative AI is making it easier for fraudsters to pull many financial scams.
Learn more Pending package scam
Get a “We missed you” text or note on your door about a package? Proceed with caution.
Learn more