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Community Impact Report


Turning obstacles into opportunities

The COVID-19 pandemic changed how we support our members, community and team. However, what didn’t change is our commitment to sharing success. We worked together to find solutions and opportunities to help more than ever before!

Sharing Success

Part of our mission as a credit union is to share success with our members, community and team. In 2020, we gave back $3.9 million to our community.

"Thank you to Desert Financial Credit Union for creating opportunities for members of our community to break the cycle of poverty! Your contribution will make a significant impact on families and individuals here in our community, providing life-changing career pathway training, support, and resources that ultimately lead to economic empowerment and self-sufficiency."

- A New Leaf

See table for full text

Overall Giving: $3.2 million

COVID-19 Relief: $1.1 million

Phoenix Children’s Hospital and Valley of the Sun United Way Fundraising: Over $1 million

Random Acts of Kindness: Over $500,000

COVID-19 Response

When our members and community needed help because of the COVID-19 pandemic, we stepped up to provide more than $1.2 million in additional support.

  • Meal kit logo $500,000 to local food banks
  • Heart and hand logo $100,000 to Valley of the Sun United Way
  • logo $150,000 in COVID-19 Emergency Grants
  • logo $63,000 to Flagstaff Medical Center
  • logo $33,000 to purchase 17,000 cloth and disposable face masks

"The funding [Desert Financial provided] has enabled us to continue to support, on average, 450 seniors weekly. We were able to purchase food and supplies and increase staff/hours to meet the increase in service demands.”

- YWCA Metropolitan Phoenix

Volunteer Service

When we had to suspend in-person volunteering, we found new ways to support groups through virtual volunteering.

  • logo 7,015 hours volunteered by our team
  • logo 2 community blood drives
  • logo 56 financial wellness webinars hosted

New Giving

We introduced two new giving programs during the holiday season.

  • logo $80,000 in employee-directed donations
  • logo $130,000 to surprise 13 local nonprofits


Through matching dollars and new opportunities for our members to donate online, we helped our existing and new partners raise funds for critical services and programs.

  • logo $750,000+ to Phoenix Children’s Hospital
  • logo $67,000 for the Student Laptop Drive
  • logo $360,000+ pledged for Valley of the Sun United Way

Supporting Education

Founded by educators 81 years ago, we continue our commitment to supporting students and teachers in our community, especially during challenging times.

  • logo $173,000 in scholarships to 100 local students
  • logo 6 Valley teachers adopted for the year
  • logo $110,000 in Teacher Appreciation gifts
  • logo $500,000 in grants through the Fiesta Bowl Charities Wishes for Teachers program

Our Nonprofit Partners

If you are a nonprofit partner in need of support, please review our Community Giving Guidelines and FAQs.

Desert Financial Foundation

Desert Financial Foundation helps organizations throughout the Valley and strives to strengthen financial capability through education, scholarships and financial wellness programs. Click here to learn more or donate.