Desert Financial Account Assistance
From basic banking inquiries to tech support, Desert Financial is ready to respond with the answers to your questions.

Desert Financial Account Assistance

From basic banking inquiries to tech support, Desert Financial is ready to respond with the answers to your questions.

Get help with general account inquiries, open a new account, or receive technical support for online and mobile banking. You'll find all your answers right here.

Member Assistance Center

Call us: 602-433-7000 or 800-456-9171

For business members, please call 602-335-2491 or 800-456-9171

Monday-Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 5 p.m.
Sunday: Closed

Online and Mobile Banking support is available:

Monday-Friday: 4 a.m. – 8 p.m.
Saturday-Sunday: 5 a.m. – 5 p.m.

See our holiday schedule 

Get home loan assistance 

Write us:

Deposits/Payments:
Desert Financial Credit Union
PO Box 2942
Phoenix, AZ 85062-2942

Loan Payoffs:
(If mailed to the incorrect address, there may be a delay in processing.)
Desert Financial Credit Union
Attention: Loan Servicing
1262 N Stapley Dr.
Mesa, AZ 85203

Correspondence:
Desert Financial Credit Union
PO Box 2945
Phoenix, AZ 85062-2945

Express or Overnight Shipping:
Desert Financial Credit Union
148 N 48th St.
Phoenix, AZ 85034

Garnishments and Levies:
Desert Financial Credit Union
Attn: Deposit Services
148 N 48th St.
Phoenix, AZ 85034

Subpoena:
Desert Financial Credit Union
Attn: Custodian of Records
148 N 48th St.
Phoenix, AZ 85034

Verifications of Deposit:
Desert Financial Credit Union
Attn: Operations Resolutions
PO Box 2945
Phoenix, AZ 85062-2945

Desert Financial routing and transit number:
122187238


24-Hour Automated Assistance

Hear your balance and make payments and transfers when it’s convenient for you.

Phone banking:
800-933-7328
602-433-2233

Report a lost or stolen debit or ATM card:
855-578-5801

Report a lost or stolen credit card:
866-289-1567

Visa® debit card activation (Personal or Business):
877-635-9624

Visa® card fraud detection center: 
855-578-6411

Global Visa® debit card assistance:
International phone numbers

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