Desert Financial Account Assistance
From basic banking inquiries to tech support, Desert Financial is ready to respond with the answers to your questions.

Get help with general account inquiries, open a new account, or receive technical support for online and mobile banking. You'll find all your answers right here.

Member Assistance Center

Call us: 602-433-7000 or 800-456-9171

For business members, please call 602-335-2491 or 800-456-9171

Monday-Friday: 8 a.m. – 7 p.m.
Saturday: 8 a.m. – 5 p.m.
Sunday: Closed

Online and Mobile Banking support is available:

Monday-Friday: 4 a.m. – 8 p.m.
Saturday-Sunday: 5 a.m. – 5 p.m.

See our holiday schedule 

Get home loan assistance 

Write us:

Desert Financial Credit Union
PO Box 2942
Phoenix, AZ 85062-2942

Loan Payoffs:
(If mailed to the incorrect address, there may be a delay in processing.)
Desert Financial Credit Union
Attention: Loan Servicing
1262 N Stapley Dr.
Mesa, AZ 85203

Desert Financial Credit Union
PO Box 2945
Phoenix, AZ 85062-2945

Express or Overnight Shipping:
Desert Financial Credit Union
148 North 48th Street
Phoenix, AZ 85034

Desert Financial routing and transit number:


24-Hour Automated Assistance

Hear your balance and make payments and transfers when it’s convenient for you.

Phone banking:


Report a lost or stolen debit or ATM card:


Report a lost or stolen credit card:

Visa® debit card activation (Personal or Business):


Visa® card fraud detection center: 


Global Visa® debit card assistance:

International phone numbers

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