Checking Frequently Asked Questions

How can I order checks?

You can order checks online or in the Desert Financial mobile app, by visiting a branch or by calling our Member Experience Center at (602) 433-7000.

• In Online Banking: Click on the More widget on the left-hand side of your screen. Click Checking Services ► Reorder Checks, then click the Order Checks button. You will be taken to our vendor’s website, where you can select new check designs or quickly reorder checks in your current design.
• In the app: Select Checking Services from the Main Menu (or More widget on iPhone), then tap Order Checks and follow the prompts.

You may also order checks directly from our vendor, Harland Clarke.

How do I place a stop payment?

Log into Online Banking and click on the More widget on the left-hand side of your screen. Click Checking Services ► New Stop Pay Request, then complete the form and click Submit Request.

You may also contact our Member Experience Center at (602) 433-7000.